1. Scope of this Policy
This policy applies to information collected through the IXPath website, electronic platform, registration forms, service requests, email, approved communication channels, and participation in research or training programs and projects.
2. Information We May Collect
Depending on the service, we may collect:
- Name and contact information.
- Email address and phone number.
- Professional or academic information provided by the user.
- Registration information for programs or research opportunities.
- Information relating to requested services or projects.
- Correspondence, notes, and files connected with the service.
- Billing and payment information as needed to manage transactions.
- Basic technical information required to operate and improve the website and platform.
For research projects, project-related documents or data may be processed where necessary to provide the service. IXPath seeks to minimize the use of directly identifiable data and to remove direct identifiers whenever reasonably possible.
3. Purposes of Using Data
Information may be used to:
- Provide and manage requested services.
- Register users and manage accounts or participation.
- Communicate about a project, program, or request.
- Issue invoices and manage payments.
- Provide technical or administrative support.
- Track project and program progress.
- Improve service and platform quality.
- Meet legal and contractual obligations.
- Protect the rights of IXPath and users and prevent misuse of services.
4. No Sale of Personal Data
IXPath does not sell users’ personal data. Research-project information is not used for purposes inconsistent with the purpose for which it was collected unless there is an appropriate lawful basis and any required consent.
5. Sharing of Data
Information may be shared, only as reasonably necessary, with employees, researchers, experts, trainers, or service providers whose duties require access, subject to appropriate confidentiality and data-protection obligations. Information may also be disclosed where required by applicable law or by a competent authority.
6. Data Retention
Information is retained for as long as necessary to provide the service and meet applicable legal or contractual obligations.
Project files are not kept indefinitely. They may be deleted after the applicable retention period. The underlying contract permits project files to be deleted 12 months after project closure unless legal or contractual obligations require otherwise.
7. Information Security
IXPath applies reasonable administrative, technical, and organizational measures intended to protect information against:
- Unauthorized access.
- Unlawful use.
- Unauthorized disclosure.
- Alteration, loss, or destruction.
- Misuse.
8. Confidentiality
IXPath treats non-public user and project information as confidential. It is disclosed only to persons who need it for their work, with the information owner’s approval, or where disclosure is legally required.
9. Privacy Contact
Questions relating to privacy or data processing may be sent through the official contact channels published on the IXPath website.
